We use the RSA® Adaptive Authentication solution. This service allows you to select three security questions to help us validate and authenticate your login to our website. The system is design to ask for these questions, when a risk is detected.

  • It is implemented in over 8,000 organizations across different industries.  
  • Protects more than 225 million online users worldwide.

Security Infrastructure

Our system is protected by: 

  • Firewalls – Used to deny unwanted access to our networks by establishing rules that follow our security policies.  
  • Secure transmissions – When you sign on to My Online Bank, the information sent is encrypted via SSL (Secure Socket Layer). This way the information can only be read by us.

Security Personnel:

  • TeleBanco – Popular® customers have access to 24-hour telephone support in case they suspect they have been victims of fraud. 
  • Fraud Prevention – specialists monitor unusual account activity and alert customers in order to take quick action if necessary.
  • Intrusion Detection – Specialists continuously test to make sure there are no vulnerabilities, ensuring that no unauthorized person has the capacity to access your private information.
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