Mi Banco Mobile app lets you manage your accounts and banking products from your mobile phone.

Services that keep you protected:

  • Log in to your account using facial recognition (available in models iPhone X  or higher and Android 4.0 or higher). If you have earlier models, you may use fingerprint: Touch ID for iPhone 5 and higher and Fingerprint Access for Android 6.0 (Marshmallow) and higher.
  • Data encryption protects your information.
  • Activate the two-step verification1 tool to add an additional level of security when logging in to your account.
  • Use a unique password with at least 12 characters and a combination of uppercase and lowercase letters with numbers, it could even be a phrase. The more characters it has, the harder it is to guess or dechiper.
  • The Mi Banco Alerts2 service sends an email or text (SMS) notification for several account and card activities.
  • Enhanced shopping security via cellphone when you use Samsung Pay3.

How to activate Mi Banco Alerts

How to enable Mi Banco Alerts – Tutorial

 Learn how to enable Mi Banco Alerts, a service that lets you receive notifications about your balanc...

2 Step Verification

How to activate 2 Step Verification?

 Learn step by step how to add an extra level of security to Mi Banco.

Touch ID

How to use Touch ID for iOS

 Mi Banco Mobile, where you can access your accounts, check balances, pay bills, transfer money, and...


Fingerprint

How to configure FingerPrint in Mi Banco Mobile for Android®

 Mi Banco Mobile, where you can access your accounts, check balances, pay bills, transfer money, and...

Make your password stronger

​​​Is ​this ​you?​​

 Strengthen your password. Keep an eye out for Fraud, and take action! Learn more at popular.com/en/security/

More on how to prevent fraud:

Find answers in our Help Center.

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Contact Us

If you have identity theft suspicions or concerns or if you’d like to report lost or stolen cards, visit our Contact Center.

Go to Contact Center

12-Step Verification is a free service Banco Popular de Puerto Rico offers its clients. Charges may apply for text messages or data excess according to your cell service plan. Check with your service provider to find out more about your plan.

2

Alerts and notifications by SMS is a free service Banco Popular de Puerto Rico offers its clients. Charges may apply for text messages or data excess according to your cell service plan. Check with your service provider to find out more about your plan. The alerts for purchases with credit cards service is available for individual credit cards and the Popular / AAdvantage® Visa Business card. 

3

Subject to credit line availability. Certain restrictions may apply. Samsung Pay and Android Pay is available for Banco Popular Visa and MasterCard credit cards.©2017 Samsung and Samsung Pay are registered trademarks of Samsung Electronics Co., Ltd. Only compatible with some Samsung devices. Visit www.samsung.com/latin/samsungpay to check compatibility. ©2017 Samsung Electronics America, Inc., Samsung, Samsung Pay, Samsung Galaxy, Samsung Knox, and Galaxy S (and other device names) are trademarks or registered trademarks of Samsung Electronics Co., Ltd. Use only under the provisions of the law. The names of the companies and products mentioned may be trademarks of their respective owners. The screen images are simulated. Actual appearance may vary. Talk with your bank or financial institution to verify Samsung Pay participation. Google and Google Play are registered marks of Google Inc. Some charges may apply because of calls or excess of data, depending on your cellphone plan. You must consult with your service provider so you may learn more information about your plan.