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Given the current coronavirus (COVID-19) situation, we have implemented safety and protection measures that comply with the requirements set forth by the Center for Disease Control and Prevention (CDC), the Puerto Rico Department of Labor and Human Resources, and the Occupational Safety and Health Administration (OSHA).
To maintain the continuity of our services, we have modified the operation of our network of branches and service centers.
We understand how important it is for you to receive the Economic Impact Payment. That is why we include several important points below.
The Economic Impact Payment eligibility determination, as well as the amount of money you will receive and the timeframe within which you will receive it, is the sole responsibility of the U.S. Federal Government and the Treasury Department of Puerto Rico.
Financial institutions, including Banco Popular, have no role in the process of determining eligibility and distributing Economic Impact Payment funds. Neither do our branches, service centers and TeleBanco Popular®, have access to such eligibility and distribution information.
If you have an overdraft on your account, it will reflect a temporary credit for the amount of the overdraft for a period of 30 days, beginning on the day the Economic Impact Payment is deposited. Such temporary credit will be reverted after these 30 days elapse.Access here questions and answers
1ATH Móvil is a service offered by Evertec, Inc.
2Withdrawals are subject to availability of funds in account.
3Deposits are subject to the Bank's Availability of Funds Policy. Afer COVID-19 situation subsides, limits will revert to regular amounts. Regular amounts are: $5,000 per check, $5,000 total daily and up to $15,000 on a 25 day period. Check deposit limits: máximum of 10 checks daily and up to 50 checks in a 25 day period. You Will receive an email confirmation when the check is approved.
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