Go to assist Tool

Go to assist allows you to interact with the staff at TeleBanco Popular® 24/7 so that they can access the Mi Banco Online platform with you to assist you better.

How does it work?

If you have any questions or mishaps with Mi Banco Online, when you call TeleBanco Popular, you can authorize the Go to assist tool. This way we can remotely access your screen and show you firsthand how to solve any situation. Just enter www.gotoassist.com/ph/bppr2 and to receive a code for a program that allows us to connect to your screen. This connection is temporary, once the session is finished, it will disconnect without leaving any personal information. It is completely safe.

Benefits