The well-being of our clients and employees is our priority. Due to the emergency caused by the spread of the coronavirus (COVID-19), Popular One continues implementing measures that allow us to continue providing essential banking services, taking into account everybody’s safety.

Here are the various alternatives available to you for conducting transactions without having to visit one of our Service Centers or branches.

1. Private Banker available to assist you with your banking affairs via a single phone call or email.

Private Bankers
Alexey Badillo
Carol Rivera
Frances Pérez
Francisco J. Vélez
Francisco López
Giraldina López
Jafet Pabón
Jennifer Aviles
Joel Martínez
José J. Delgado
Juan Medina
María del P. Catoni
María Muñiz
Milagros López
Omar Rivera
Rafael J. Arthur
Rafael Rodríguez
Roxanna Frechel
Yoleizka Jiménez
Zaira Del Río
María A. Quintana
Mildred Marichal
Yolanda Varela

In addition, remember that you can transfer money to a person or a business from your mobile phone using ATH Movil3. Our app has it integrated.

If you still need to visit a branch, we encourage you to use the drive-through lanes, available Monday to Friday from 8:00 a.m. to 3:00 p.m. and Saturday until noon. Also, you can contact your Private Banker, who will schedule an appointment at the branch of your choice, should you need it. Click on this  link to obtain updated information about opened branches and business hours.


We reaffirm Popular One team’s commitment to helping you assess the impact of this event on your finances and continue supporting you to achieve your financial goals.

If you are a business owner, you may contact your Private Banker for an orientation about commercial-loan alternatives, including those offered under the Small Business Administration (SBA).

We have a team of accredited financial planners, who can help you develop a plan with individualized solutions for your peace of mind and wellbeing. Contact your Private Banker to start your plan today.