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Debit & Credit Card Security

We have the technology and services that allow us to give you the best protection.
We alert you as soon as we detect that a third party has attempted to make
unauthorized transactions with your cards.

How do we protect you against fraud?

  • As soon as we learn of a possible fraud or compromised card, we will send you a new card with new number.
  • Your credit cards are equipped with chip technology to minimize the risk of fraud due to falsification when you use them in automatic teller machines or points-of-sales.
  • To keep you informed regarding the use of your card, activate Mi Banco Alerts. We will send you a text message, indicating the place of the transaction, the quantity and time of the purchase, in real time. To receive alerts, you must be enrolled in Mi Banco Online
  • Verified by Visa provides additional protection to your online purchases when you pay with your International ATH® Visa card. Verified by Visa requests data and security questions to complete your purchases. That way, we prevent unauthorized parties from completing transactions in your name.
  • We have electronic tools to guarantee the confidentiality of your information, as required by our Privacy Policy, our internal processes and the law.
  • Pay with your mobile using Samsung Pay. This way we maintain your information secured, and we guarantee the protection of each transaction.
  • With On the alert we notify you of unusual transactions through a text message or phone call to check if you originated the transaction. This prevents any fraudulent activity in your credit line.

Want to know more about how to prevent fraud?

Visit our Help Center for questions like:

Know about how to avoid fraud with your debit and credit cards in our Popular Blog.

Learn more