Mi Banco Mobile app lets you manage your accounts and banking products from your mobile phone.

Services that keep you protected:

  • Log in to your account using your fingerprint: Touch ID for iPhone 5 and higher and Fingerprint Access for Android 6.0 (Marshmallow) and higher.
  • Data encryption protects your information.
  • Different authentication methods, such as validating your username and password and, if necessary, replying to one of your three secret questions.
  • Use a unique password that’s hard to guess, one that includes a combination of upper- and lowercase letters with numbers and symbols.
  • The Mi Banco Alerts service sends an email or text (SMS) notification for several account and card activities.
  • Enhanced shopping security via cellphone when you use Samsung Pay.

Touch ID


How to activate Mi Banco Alerts

Make your password stronger

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Contact Us

If you have identity theft suspicions or concerns or if you’d like to report lost or stolen cards, visit our Contact Center.

Go to Contact Center