The latest technology protects your information against fraud and theft.

Protect your Mi Banco profile:

  • Don’t use passwords associated with personal information like your first or last name, Social Security, telephone number or your date of birth.
  • The longer your password, the harder it is to guess or decipher. Use at least 12 characters and combine uppercase and lowercase letters with numbers , it could even be a phrase.
  • Be sure to use a unique password. Don’t repeat the one you use for other services such as email, social media, etc.
  • Change your password periodically.

Services that keep you protected:

  • Two-step verification authentication method to give you an added layer of protection. Activate it on Mi Banco Online, in the My Information section.
  • Firewalls.
  • When you log in, your information is encrypted using the SSL (Secure Socket Layer) protocol to prevent identity theft or fraud.
  • Fraud prevention specialists continually review your accounts’ activity to immediately alert you if they notice anything unusual.
  • Information for all transactions you make, including:
    • Payment and transfer confirmations.
    • Modified and deleted payments in process.
    • Modified transfers in process.
  • Receive text message or email alerts for:
    • Balances.
    • Debit card purchases.
    • Credit card purchases.
    • ATM withdrawals.
    • Payments and transfers.
    • Personal information changes.

How to activate Mi Banco Alerts

Make your password stronger

Telephone icon

Contact Us

If you have identity theft suspicions or concerns or if you’d like to report lost or stolen cards, visit our Contact Center.

Go to Contact Center