The latest technology protects your information against fraud and theft.

Protect your Mi Banco profile:

  • Don’t use passwords associated with personal information like your first or last name, Social Security, telephone number or your date of birth.
  • The longer your password, the harder it is to guess or decipher. Use at least 12 characters and combine uppercase and lowercase letters with numbers , it could even be a phrase.
  • Be sure to use a unique password. Don’t repeat the one you use for other services such as email, social media, etc.
  • Change your password periodically.

Services that keep you protected:

  • Two-step verification authentication method to give you an added layer of protection. Activate it on Mi Banco Online, in the My Information section.
  • Firewalls.
  • When you log in, your information is encrypted using the SSL (Secure Socket Layer) protocol to prevent identity theft or fraud.
  • Fraud prevention specialists continually review your accounts’ activity to immediately alert you if they notice anything unusual.
  • Information for all transactions you make, including:
    • Payment and transfer confirmations.
    • Modified and deleted payments in process.
    • Modified transfers in process.
  • Receive text message or email alerts for:
    • Balances.
    • Debit card purchases.
    • Credit card purchases.
    • ATM withdrawals.
    • Payments and transfers.
    • Personal information changes.

How to activate Mi Banco Alerts

Make your password stronger

More on how to prevent fraud:

Find answers in our Help Center.

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Contact Us

If you have identity theft suspicions or concerns or if you’d like to report lost or stolen cards, visit our Contact Center.

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