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Activate 2-Step Verification
in Mi Banco
Automated models or bots are being maliciously utilized to crack passwords used in social-media accounts, online stores, and internet banking, among others. Your information and credentials could be compromised if a hacker manages to crack your password and gains access to your accounts.
As part of the measures to continue reinforcing security in Mi Banco, all users will be required to activate 2 Step Verification. If you have not yet activated 2 Step Verification, soon you may see an interruption message when logging into your Mi Banco account. For you to continue using the service, you will be required to activate this security tool.
By activating it, if we ever detect unusual activity in your profile when logging in to Mi Banco, you will receive an authentication code via text message or by call to your mobile phone. This second step protects you if a scammer tries to access your account.
Visit our Help Center for frequently asked questions about 2-Step Verification.
If you detect unusual activity on your debit card, call us at 787-773-5100. For credit cards, call us at 787-777-8464.
2-Step Verification is a free service Banco Popular de Puerto Rico offers its clients. Charges may apply for text messages or data excess according to your cell service plan. Check with your service provider to find out more about your plan.