Services offered by Banco Popular de Puerto Rico. Member FDIC.
1Easy Deposit: You can use Easy Deposit service only at ATMs that feature the Easy Deposit logo. All cash deposited before 9:30 p.m. on business days will be available immediately for all types of transactions. Cash deposits made after 9:30 p.m. on business days and on non- business days will only be available for purchases or withdrawals using the ATH® debit card. Checks deposited before 6:00 p.m. on a business day will be processed the same business day, subject to deposit verification and validation. To learn more about the availability of funds on deposited checks, please refer to the Bank's Policy for Availability of Funds at any of our branches or in the Deposit Account Agreement.
2Retiro Móvil: Free service for customers who have an individual deposit account and / or business account (FlexiCuenta de Negocios® y B-Smart®) of Banco Popular and are registered in the Mi Banco Mobile application. To send cash you must have a ATH® or ATH® International Banco Popular debit card activated. Non clients will be able to collect the cash at one of Banco Popular’s ATMs once they download the Mi Banco Mobile application and select Retiro Móvil. Refer to the Funds Availability Policy at any of our branches. Customers can also refer to their Deposit Accounts Contract. Mi Banco Mobile is free of charge. You should check with your mobile service provider if charges for data transmission apply.
3
Foreign currency withdrawals only apply to currencies defined for commercialization by Banco Popular de Puerto Rico (BPPR), subject to availability. Each transaction carries a foreign currency conversion fee. BPPR, at its discretion, determines the margin for each exchange rate, which includes risk, liquidity, and market factors. The exchange rate fluctuates once daily, and information is available through the Foreign Currency Department. For more information, you may contact 787-722-3240, Monday through Friday, from 8:00 a.m. to 4:00 p.m. on business days. In addition to the foreign currency conversion fee, each foreign currency purchase or sale transaction at a branch carries a service fee of $10 if the USD conversion amount is up to $1,000. The $10 service fee also applies to each ATM withdrawal (from €50 up to €1,000). The 1% fee does not apply to ATM withdrawals.
You can withdraw euros in €50 denominations using any BPPR debit card or a Regular ATH® debit card from any financial institution in Puerto Rico. BPPR customers have a permitted euro withdrawal limit of €1,000 per transaction, up to a maximum of €3,500 per day. This limit may vary depending on seasonal factors, availability, or risk considerations. The euro withdrawal limit for ATH® Regular cardholders from other financial institutions in Puerto Rico is determined by the institution where the customer holds their banking relationship. BPPR ATMs offer exchange rates updated daily, based on international foreign exchange market movements. Withdrawals are subject to the availability of funds in your account.
You are currently in Banco Popular of Puerto Rico's website (popular.com).
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You will be leaving Banco popular.com and entering a third-party website (linked website). The third-party website’s privacy policy and security practices may differ from BPPR.
BPPR is not responsible for the accuracy or content of information contained in this linked website and no guarantee is given that the information provided in this linked website is correct, complete, and up-to-date.
BPPR expressly disclaims all liability for, damages of any kind arising of, use reference to, or reliance on any information contained within the linked website.
This link does not constitute an endorsement by us of the third-party and its products and services.
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You are currently in the insurance section of Popular, Inc.’s website (popular.com). By clicking “Continue” you acknowledge the following:.
You are leaving popular.com and entering a website owned and operated by Chubb Group (“Chubb”). The privacy policy and security practices of Chubb’s website may differ from those adopted by Popular.
Insurance products and services are offered by Popular Insurance LLC (“Popular Insurance”), a subsidiary of Popular, Inc. (“Popular”) and an affiliate of Banco Popular de Puerto Rico (“BPPR”).
Popular Insurance is a General Agency and Authorized Representative duly authorized by the Puerto Rico Insurance Commissioner’s Office to offer and sell life, variable life, variable annuities, disability, property and casualty, and title insurance and health related employee benefit services in Puerto Rico.
Insurance products are not deposits, are not insured by the FDIC or other Federal Government Agencies, and are not guaranteed by BPPR or any of its affiliates, including Popular.
Popular and BPPR do not offer, underwrite issue or sell insurance products.
If you acquire a travel insurance policy, the policy will be underwritten and issued by Chubb Insurance Company of Puerto Rico, a subsidiary of Chubb.
Chubb is not affiliated to Popular, Inc., Popular Insurance or BPPR.
Popular, Popular Insurance and/or BPPR are not responsible for the accuracy or content of the information contained in Chubb’s website and no guarantee is given that the information provided in such linked website is correct, complete, and up-to-date.
Popular, BPPR and Popular Insurance expressly disclaim all liability for damages of any kind, reference to, or reliance upon any information contained in the linked website.
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Credit Reporting Disputes
You have the right to dispute the accuracy of the credit information we have reported by writing to us and describing the specific information that is inaccurate or in dispute, and the basis for any dispute with supporting documentation, to the address below.
Banco Popular de Puerto Rico PO Box 71589San Juan PR 00936
Please write a letter with the following information:
Full name
Mailing address
Account number in question
Date of birth
A detailed description of the issue and the desire resolution.
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With this service, we offer you assistance on information about your products and banking services. For information about balances, making payments and/or transfers, you should log in to your Mi Banco Online account or call TeleBanco Popular® at 787.724.3650
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