Contact us

At Banco Popular we are committed to serve you. You can reach us through:

 
 
 

TELEPHONES

 
 

TeleBanco Popular®

(787) 724-3659 (Puerto Rico)
1-888-724-3659 (United States / Virgin Islands)

Internet Banking Help Desk

787-724-3659 (Puerto Rico)
1-888-724-3659 (United States / Islas Vírgenes)
e-mail: internet@bppr.com

Business Banking Center

787-756-3939 (Puerto Rico)

1-855-756-3939 (Toll Free)

Popular Mortgage

(787) 707-7070 / 1-866-358-7070 (Financing)

(787) 775-1100 / 1-800-981-1982 (Servicing)
Available Monday thru Friday from 8:00 a.m. to 7:00 p.m.

Popular Auto

787-724-3656 (Sales - Puerto Rico)

787-792-9282 (Service - Puerto Rico)
1-888-792-9282 (Service - United States / Virgin Islands)
Service Call Center: Monday thru Friday from 8 a.m. to 6 p.m. Saturday 9 a.m. to 2 p.m.
Sales: Monday thru Friday from 8 a.m. to 6 p.m. Saturday 9 a.m. to 6 p.m.  

Insurance Center

Popular Insurance: 787-706-4111 or 1-800-806-0080 

Popular Risk Services: 787-731-6900

Popular Securities

(787) 724-3659 option 5 (Puerto Rico)

1-888-724-3659 option 5 (United States / Virgin Islands)

Trust Services

(787) 724-3657 /option 2 (Puerto Rico)

1-888-724-3657 /option2 (United States / Islas Vírgenes)

International Services

(787) 724-0650 –Letter of Credit (787) 723-0045 – Collections (787) 722-4190 – Wire Transfers

PREMIA®

1-800-3PREMIA

Fraud

Suspect there is a case of identity theft:
Visit the Federal Trade Commission portal
Call:
1-877-438-4338
1-866-653-4261 = TTY

Lost or stolen cards:
Call Credit Cards Service Center:
(787) 758-0505
1-800-268-8274
(787) 777-8464

International ATH® VISA:
(787) 724-3650 or 1-888-724-2650 = Spanish
(787) 724-3659 or 1-888-724-3659 = English
(787) 753-9677 or 1-800-981-9666 = hearing impaired
1-800-396-9665 = in case of emergency
303-967-1098 = Collect

 

MAIL

 
 

Banco Popular de Puerto Rico

TeleBanco Popular (772)

PO Box 362708

San Juan, PR 00936-2708

Banco Popular North America

Internet Customer Service

P.O. Box 690547

Orlando, FL 32869-0547

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