Doing what is right has always been an integral part of who we are.

Today, Popular continues to be an active partner in the creation of a more sustainable and prosperous world for future generations – through our core service offerings and in the way we operate.





We believe that investing in the places we serve is a key part of how we achieve the goal of improving our employees, customers and community’s well-being.



Equal access to financial services is crucial to achieving inclusive growth and can be a catalyst in the fight to end poverty and boost shared prosperity. Driven by this belief, we are committed to designing solutions that fit meaningfully into people’s daily lives and to helping our clients meet their financial goals, whatever those may be, with convenience and simplicity.

Some of the financial services available to clients are:

As part of our community efforts, Banco Popular de Puerto Rico and Popular Bank obtained in 2021 the Bank On account certification, adding us on the list of financial institutions the Cities for Financial Empowerment's Fund recognizes as working towards increased access to banking.

Learn more


As a responsible banking institution, we believe that financial literacy is an important tool in helping people manage their personal finances in order to achieve their dreams.

In 2021, we facilitated






Learn more


We are proud to support the inception, development, and growth of new enterprises that strengthen our local economies and add new jobs. Our focus on entrepreneurship embraces projects ranging from teaching elementary school students the ABCs of ideating an enterprise, to helping experienced businesspeople further evolve their companies.

Learn more


Our community investments in 2021 totaled $11.4 million as we continue to strengthen our philanthropic giving both in Puerto Rico and the mainland U.S. through Fundación Banco Popular, Popular Foundation and Corporate Grants. This investment brings us closer to our vision where Puerto Rico has accessible education of excellence for all, and prosperous community development.

Learn more


We are privileged to live and work in some of the most beautiful places on Earth.

We recognize that it is incumbent upon us to protect the land in which we live and serve, and the sources of clean water that nourish us and make life possible. As a corporation, we are eager to learn how we can make a positive impact.

Our Corporate Real Estate Division works to ensure that Popular is continuously improving its physical operations by considering and managing our impact on the environment where we operate.


Their well-being and the well-being of their families is of utmost importance to us. We strive to provide a gratifying and meaningful work experience for everyone.


Our diversity reflects who we are, and at Popular, we understand the value of fostering an environment in which Diversity and Inclusion Policy can flourish, regardless of our employees’ and customers’ gender, race, ethnicity, sexual orientation, age, religion, or any other factor.

Diversity and Inclusion Policy




During 2018, Popular’s CEO reaffirmed our company’s zero-tolerance stance on harassment and discrimination. Workshops on the topic were offered to leaders in all our markets.

Popular has also held various events tailored specifically for veterans and military personnel. On this front, Popular Bank in Miami was recognized in 2018 with the Patriot Award by Employer Support of the Guard and Reserve.


In 2019, Popular started conducting focus groups with the goal of developing initiatives to meet the needs and interests of our employees.


Popular invested nearly $400,000 in closing gender pay gaps, for a total of $2.5 million over the past nine years. As a result, our gender pay gap continues to narrow and is now lower than the nationwide median, according to data from the US Census Bureau.


Popular was included in Bloomberg’s Gender Equality Index and recognized as a Great Place to Work® for Women in Central America and the Caribbean.

Updated the Gender and Domestic Violence Policy with a paid 15-day leave available for victims of gender violence, domestic violence, stalking, and/or sexual harassment.

Launched the first Employee Resource Group for the LGBTQ+ community and its allies.



One of Popular’s central values is working together with the communities we serve.

The 74% of Popular’s workforce in Puerto Rico and a 63% in the U.S. made voluntary contributions to Popular’s foundations through recurring payroll deductions. Also, hundreds of employees participated in volunteering projects during the month of October – Embracing Puerto Rico month - as well as a variety of reforestation activities in protected areas in collaboration with the nonprofit organization Para La Naturaleza.





with a matching contribution from Popular of $1.2 million

Learn more





hours of service

Learn more

Report Center