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 Our People, Purpose and Values

Our People

The men and women that work for our institution, from the top executives to the employees that carry out the most routine tasks, feel a special kind of pride while serving our clientele with care and dedication. They all feel the inner satisfaction of belonging to the Great Banco Popular Family, which encourages love and comprehension among all its members and, at the same time, firmly meets the strictest moral and conduct rules.

These words were written in 1988 by Rafael Carrión, Jr., president and Board of Directors president (1956-1991), for Banco Popular’s 95th anniversary and they are an indication of our commitment with our people.

Our Purpose

At Popular, we put people at the center of progress. This is our purpose. The north star that guides our actions and defines the role we, as an organization, play in society.

We believe that the only way to progress is through people. By truly understanding people and connecting with their aspirations, we deliver outstanding service and become agents for progress.

When we say people, we mean everyone: our colleagues, customers, communities, and shareholders. With the right support, we can all, individually, make a positive impact on society. But together, we can truly drive progress for everyone.

Our Values

Passion for People

Means creating the best experience and entrusting our colleagues to do the same. We use our passion to set us apart and guide the way we serve customers and communities.

Own Every Moment

Means always being proactive, empowered, and prepared. We are accountable for our actions, which is important when delivering excellence with integrity.

Succeed Together

Means being one team, made stronger by diverse perspectives. We value and develop meaningful relationships, communicating and collaborating to inspire each other towards a common goal.

Build the Future

Means looking ahead with optimism and purpose. We drive change, innovate, and overcome challenges to create a better tomorrow.