Make Your Payments
Learn more about all available options to pay your mortgage.
Contact one of our representatives.
Call 787.706.4111 (dial 1 for Customer Service) or visit our offices, Monday through Friday from 8:00 a.m. to 5:30 p.m.
Log in to our digital tool to see the available payment relief options and apply for the forbearance program applicable to your mortgage, without the need to call. If you already accepted a Special Forbearance that is about to end, you will be able to select online one of the available payment relief options to manage your loan’s outstanding payments.
At Mortgage Servicing, our team of specialized professionals will help you deal with any situation involving your mortgage loan.
For your benefit, learn more about mortgage payments, requesting documents, Loss Mitigation program, property taxes (CRIM), insurance (loss, flood), cancellation balances, and collections, among other matters.
New York City Residents Only: Banco Popular de Puerto Rico (BPPR) provides access to translation services only in Spanish. Access to Spanish translation services is limited to collection letters and the option to receive customer service from a Spanish-speaking bank representative. The corporate website is also available in Spanish.
A translation and description of commonly-used debt collection terms is available in multiple languages on the New York City Department of Consumer Affairs’ website: www.nyc.gov/dca.
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With this service, we offer you assistance on information about your products and banking services. For information about balances, making payments and/or transfers, you should log in to your Mi Banco Online account or call TeleBanco Popular® at 787.724.3650
Terms of use & Security(Puerto Rico)
(United States / Virgin Islands)
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