The well-being of our customers and employees is our priority. During the aftermath of the tropical storm Ernesto, your Popular One team is committed to helping you address your needs, whether they involve banking, insurance, or investment matters.

Below are different alternatives available to conduct your transactions without having to visit one of our service centers or branches.


1. Our Private Bankers are available to assist you with your transactions through a single phone call at 787-281-7272 or email us at popularone@popular.com.


Private BankerContact Number
Alexey Badillo787-206-5234
Carlos Colón787-207-9328
Carol Rivera787-385-9642
Frances Pérez787-206-7657
Francisco J. Vélez787-515-9940
Francisco López787-390-5857
Giraldina López787-515-9939
Jafet Pabón787-515-7933
Janice Rosa787-313-8958
Jennifer Aviles787-553-6398
Joel Martínez787-941-3023
José J. Delgado787-390-3807
Juan Medina787-553-6164
Omar Rivera787-206-5220
Rafael J. Arthur787-376-4782
Rafael Rodríguez787-453-2482
Rosaura Cosme787-385-9504
Roxanna Frechel787-553-6166
Tomás Molina939-385-5170
Yoleizka Jiménez787-553-6399
Zaira Del Río787-553-6175

Private Banker - Investor's Services Hub Contact Number
Miguel Rodríguez787-585-4687
Xavier Fernandez787-393-8222


2. Insurance1

During these difficult times, you can count on our dedicated staff at Popular Risk Services for guidance and support. If your personal or commercial property has sustained damages and you need to file a claim, click here, contact your insurance producer or call us at 787-731-6900 Monday through Friday from 8:00 a.m. to 5:00 p.m.


3. Digital services available 24/7 to conduct your transactions:

Mi Banco Mobile2

Check balances, deposit, transfer, add payees, pay, and much more.

Mi Banco Mobile

Mobile Easy Deposit3

Deposit limits: $25,000 per check, $25,000 per day, and up to $50,000 in a 25-day period.

Mobile Easy Deposit

Retiro Móvil4

There are over 600 ATMs throughout the island where you can withdraw money from the Mi Banco Mobile app without using your card.

Also, remember that you can make person-to-person money transfers or transfer money to businesses from your mobile phone using ATH Móvil5. It is integrated into our app.

Retiro  Móvil

4. INVESTMENTS6 – For guidance or review regarding your investments with Popular Securities, please contact your financial consultant or call us at 787-648-3334 or 787-648-3335 or send an email to popular_securities@popular.com. Click here to view Popular Securities’ contingency plan6.

We reaffirm Popular One team’s commitment to help you assess the impact of the tropical storm Ernesto on your finances and to continue lending our support towards reaching your financial goals.

We have certified financial planners who will help you develop a plan with customized solutions for your peace of mind and well-being. Contact your Private Banker to start your plan today.