Log in to your account using facial recognition (available in models iPhone X or higher and Android 4.0 or higher). If you have earlier models, you may use fingerprint: Touch ID for iPhone 5 and higher and Fingerprint Access for Android 6.0 (Marshmallow) and higher.
Data encryption protects your information.
Activate the two-step verification1 tool to add an additional level of security when logging in to your account.
Use a unique password with at least 12 characters and a combination of uppercase and lowercase letters with numbers, it could even be a phrase. The more characters it has, the harder it is to guess or dechiper.
The Mi Banco Alerts2 service sends an email or text (SMS) notification for several account and card activities.
Enhanced shopping security via cellphone when you use Samsung Pay3.
12-Step Verification is a free service Banco Popular de Puerto Rico offers its clients. Charges may apply for text messages or data excess according to your cell service plan. Check with your service provider to find out more about your plan.
2
Alerts and notifications by SMS is a free service Banco Popular de Puerto Rico offers its clients. Charges may apply for text messages or data excess according to your cell service plan. Check with your service provider to find out more about your plan. The alerts for purchases with credit cards service is available for individual credit cards and the Popular / AAdvantage® Visa Business card.
You are currently in Banco Popular of Puerto Rico's website (popular.com).
By clicking “Continue” you acknowledge the following:
You will be leaving Banco popular.com and entering a third-party website (linked website). The third-party website’s privacy policy and security practices may differ from BPPR.
BPPR is not responsible for the accuracy or content of information contained in this linked website and no guarantee is given that the information provided in this linked website is correct, complete, and up-to-date.
BPPR expressly disclaims all liability for, damages of any kind arising of, use reference to, or reliance on any information contained within the linked website.
This link does not constitute an endorsement by us of the third-party and its products and services.
You are currently in the insurance section of Popular, Inc.’s website (popular.com). By clicking “Continue” you acknowledge the following:.
You are leaving popular.com and entering a website owned and operated by Chubb Group (“Chubb”). The privacy policy and security practices of Chubb’s website may differ from those adopted by Popular.
Insurance products and services are offered by Popular Insurance LLC (“Popular Insurance”), a subsidiary of Popular, Inc. (“Popular”) and an affiliate of Banco Popular de Puerto Rico (“BPPR”).
Popular Insurance is a General Agency and Authorized Representative duly authorized by the Puerto Rico Insurance Commissioner’s Office to offer and sell life, variable life, variable annuities, disability, property and casualty, and title insurance and health related employee benefit services in Puerto Rico.
Insurance products are not deposits, are not insured by the FDIC or other Federal Government Agencies, and are not guaranteed by BPPR or any of its affiliates, including Popular.
Popular and BPPR do not offer, underwrite issue or sell insurance products.
If you acquire a travel insurance policy, the policy will be underwritten and issued by Chubb Insurance Company of Puerto Rico, a subsidiary of Chubb.
Chubb is not affiliated to Popular, Inc., Popular Insurance or BPPR.
Popular, Popular Insurance and/or BPPR are not responsible for the accuracy or content of the information contained in Chubb’s website and no guarantee is given that the information provided in such linked website is correct, complete, and up-to-date.
Popular, BPPR and Popular Insurance expressly disclaim all liability for damages of any kind, reference to, or reliance upon any information contained in the linked website.
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You are now leaving Banco Popular de Puerto Rico’s web page and being redirected to Popular Bank.
Please click “Continue” to proceed.
Hello,
You are now leaving the Puerto Rico region of Banco Popular de Puerto Rico’s web page and being redirected to the Virgin Islands’ region.
Please click “Continue” to proceed.
Credit Reporting Disputes You have the right to dispute the accuracy of the credit information we have reported by writing to us and describing the specific information that is inaccurate or in dispute, and the basis for any dispute with supporting documentation, to the address below.
Banco Popular de Puerto RicoPO Box 71589San Juan PR 00936
Please write a letter with the following information:
Full name
Mailing address
Account number in question
Date of birth
A detailed description of the issue and the desire resolution.
*Please make sure your browser is not blocking popup windows.
With this service, we offer you assistance on information about your products and banking services. For information about balances, making payments and/or transfers, you should log in to your Mi Banco Online account or call TeleBanco Popular® at 787.724.3650
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