TeleBanco Popular®

Your bank, 7 days a week, 24 hours a day, 365 days a year.

Call 787.724.3659 now
or 787.724.3650 for Spanish.

Contact TeleBanco Popular® at any time and use our automated line, without having to speak to a service representative, to:

Check balances

On your accounts, cards, and loans
787.724.3659, option 1

Transfer

Between your Popular accounts
787.724.3659, option 2

Pay

Your bills to more than 5,000 businesses
787.724.3659, option 2

Cancel

A lost or stolen ATH® debit card1 or credit card
787.724.3659, option 3

Request photocopies

Of account statements and checks2
787.724.3659, option 2

Suspend

Check Payments3
787.724.3659, option 2

In addition, you can contact one of our representatives to:

  • Apply4 for credit cards, loans, and reserve lines of credit
  • Receive guidance on opening accounts
  • Obtain information on products and services

Greater convenience with CallBack

At times of high call volume, when the free CallBack service is available, you can ask for us to return your call without losing your turn or schedule an appointment5 for another day.

What would you like to do? / Options guide

  • Check balances and get information about your accounts, credit cards, loans, lines of credit, and car leases without having to speak to a service representative.

  • Make payments and transfers between accounts, stop payments, and request photocopies of checks or account statements without having to speak to a service representative.

    To make payments press 1.
    Then press 1 to pay using code number, or 2 to pay using the list of payees.
    Enter the payee code, followed by the asterisk sign. Enter the amount to be paid, use asterisks to separate dollars and cents, and press pound.
    Press 1 to confirm payment for today or 2 to set a future date.

  • Cancel a lost or stolen ATH® debit card or a credit card without having to speak to a service representative.

  • Contact a service representative for more information and/or to apply for one of our products or services.

  • Contact a service representative for Internet Banking support. Learn more about Mi Banco here.

  • Contact a service representative for Infinite or Black Dual cards or for information on investment products and retirement plans.

  • Contact a service representative for claims, service or if you need additional information. You can also check out our Help Center’s frequently asked questions.

Contact our offices directly

Mi Banco Online Support: 787.724.3655
Credit Card Fraud: 787.777.8464
ATH® Fraud: 787.773.5100
Credit Card Service Center: 787.758.0505
Popular Auto Service: 787.792.9282
Popular Mortgage Service: 787.775.1100
Consumer Credit Service Division: 787.771.2777, 787.522.1525
Business Banking Support Center: 787.756.3939
Telemarketing: 787.724.3653

See the full list of options.

Check balances, make payments, and make transfers and deposits through Mi Banco

Do more with Mi Banco

United States and Virgin Islands: 1-888-724-3650 (Spanish) or 1-888-724-3659 (English)
Telephone service available for the hearing impaired (TDD) 787.753.9677 or 1.800.981.9666.