Security

We use the RSA® Adaptive Authentication solution. This service allows you to select three security questions, indentify your computer, and verify your identity when a risk is detected.

  • It is implemented in over 8,000 organizations across different industries.  
  • Protects more than 225 million online users worldwide.

Security Infrastructure
Our system is protected by:
 

  • Firewalls – Used to deny unwanted access to our networks by establishing rules that follow our security policies.  
  • Secure transmissions – When you sign on to My Online Bank, the information sent is encrypted via SSL (Secure Socket Layer). This way the information can only be read by us.


 Security Personnel:

  • TeleBanco – Popular® customers have access to 24-hour telephone support in case they suspect they have been victims of fraud. 
  • Fraud Prevention – specialists monitor unusual account activity and alert customers in order to take quick action if necessary.
  • Intrusion Detection – Specialists continuously test to make sure there are no vulnerabilities, ensuring that no unauthorized person has the capacity to access your private information.