Security Center

Get to know the steps we take to protect you from fraud.

Your security is important to us.

We are constantly developing new functionalities within our products in order to keep you safe.  Here you can learn how we protect you from fraud and tips on how you can protect yourself.

Cards

Learn how we protect your cards with the most advanced technologies in the market.

Accounts

We are constantly monitoring activity on your checking and savings accounts to prevent unauthorized transactions. Visit the accounts section to learn more.

Emails

Learn some of the most common fraud techniques in emails and how to prevent them.

Online

Every time you access Mi Banco Online, you are safe! We have services that guarantee your privacy.

Mobile

With Mi Banco Online features we keep you safe. Also, learn more about the types of fraud in mobile.

ATM

Learn about ATM security and tips on what to do to stay protected.

Want to know more about how to prevent fraud?

Visit our Help Center for questions like:


​Beware fraudulent schemes for mobile devices

  • These are the most frequent kind of fraud. Some examples of this kind of fraud include phone calls saying you have won a prize from a contest you did not enter or that one of your family members has been kidnapped.

  • A new kind of fraud is the development of applications and web platforms that simulate the official platform of a financial institution, with the intent of stealing information.

    Popular is the author or developer of our applications. If Popular is not the developer, the application is fake. Fake apps are also usually promoted in places outside your device’s “App Store” or “Google Play”, and they include a download fee.

  • These are text messages where scammers masquerade as a trusted person or company in what seems to be an official electronic communication, looking to get insider information from you, or asking you to click on a malicious link. Never respond to a text message asking for personal or financial information.

  • Programs or files containing viruses and malware may affect your smartphone the same way they affect computers. If your device is enabled, you should install an antivirus program to prevent the theft of personal information and financial data. Safeguard the information in your smartphone or table by making a backup. This will allow you to recover your information if your device is attacked by a hacker.

Visit our Popular Blog
for articles like:

Fraud prevention best practices

Learn more

Don’t let fraud ruin your business

Learn more